In our occasional series of posts on the practical aspects of Neuro-Linguistic Programming (NLP), here’s a short post on one of NLP’s values, summed up by the phrase:
The meaning of communication is the response you get
This simple phrase is one of the hardest but most useful principles to get on board. Instead of thinking it’s someone else’s fault if they don’t ‘get you’, this NLP principle places the onus on you to vary your communication style to be more influential. the buck rests with you, and if at first you don’t succeed, try something different. Many times we misunderstand each other, as if we are speaking foreign languages:
I say Tomato, you say Tom Ate O, let’s call the whole thing off
In practice, you can use this idea in the following ways:
Try explaining yourself from the other person’s point of view
Explain yourself in the language they would prefer rather than your own preferences. Live inside their world, not yours
Ask them to explain what they don’t understand or accept, then move on from there
We live inside our own skins for much of thIn some cases, no matter hard we try, some people are “on the Central Line” and others “on the Circle” metaphorically speaking … of course there are points at which these tube lines meet … 🙂 Check the 1948 tube map out to think about how you can meet people in a conversation where they are rather than where you are:
Skilled negotiators and influencers understand and use these skills naturally but they can also be learned and refined. Check out our offerings in this area at Human Dynamics or give us a call to set up some NLP master coaching.
Of course some people are just really “hard to read” as illustrated by this cat cartoon from my friend’s cousin, the great Steve Bell – such people make great poker players amongst other life and business skills. More on this in another article to demystify and cut the crap (but not the cats) out of NLP.
We finish with Fred Astaire and Ginger Rogers on the vexed question of communication excellence:
Human Dynamics offers better business and organisation development, training and coaching. Our sister company The Academy of Rock specialises in cross-disciplinary learning on business and music, delivered through conference keynotes and longer masterclasses.
Do order your copy of the NEW edition of “The Music of Business” – Parallel lessons on Business and Music. Acclaimed by Professor Adrian Furnham and Harvey Goldsmith CBE.