Poland Rocks

“When I want sax, I call Candy” – Photography by Michał Ozdoba http://www.facebook.com/michalozdobaphotographer

I visited Poland to give a Leadership and Music Masterclass just recently. I also attended an after party with some of Poland’s finest musicians, who gave me CD’s of their music. One of them even supported me in giving a cameo performance at very short notice. Featuring superb playing by the band members and the sax work of Karolina Malwina (Candy Dulfer) Dąbrowska. Here are some samples of all the bands’ work:

Hanza – A superb hard rock band that has been around for two years. They play songs that rock hard with haunting vocals and have just signed a contract, for their debut album being released on September 11th 2015.  Hanza played in a TV show “Świat się kręci” (“The world is spinning”) on national TV and played a show in the legendary SO36 club in Berlin, to incredible acclaim by both the crowd and the other bands.

Faith Healer – A band from the Netherlands – These guys rock hard. I watched some of the members perform some Whitesnake and Bon Jovi songs unplugged at the Pure Sky Club. Strangely I interviewed Bernie Marsden from Whitesnake just the other day. Faith Healer blend great vocal harmonies and metal hammerings in a melodic setting. Don’t call the doctor – just check their original material out:

Here I go again - With Whitesnake's Bernie Marsden

Here I go again – With Whitesnake’s Bernie Marsden

The Rookles‘ band name is based on a fusion of The Rutles and The Beatles. The band write classy pop songs in this style with beautiful 3 part harmonies. Great pop music that honours its influences from the Fab Four, Squeeze, Elvis Costello and many more. Check their album Open Space out.

PrimeTime – Great band, great musicians and great attitude, the band has a particularly unusual vocal style. Comparisons are invidious but I heard some influences from some great indie bands of the 90’s coming through including The Cult. Check their song out Into The Sun”

Slimmotion – The closest comparison I could make was the Red Hot Chilli Peppers – not a bad comparison at all. Hard and funky. Oh that guitar sound and the open hat – just right for a good bit of moshing.

Killing Silence – Haunting songs that combine great vocals with a superb rhythm section which drive the songs along. Great bass playing and an almost theatrical performance and a nod to Dave Grohl in their sound and performance.

Unity – A classic rock combo with a superbly produced album called Promised Land.  Love the song Godamn Bloody Kangaroo – a bit of a chilli pepper in this one as well. A bit of stadium rock in the song Lost Highway – David Coverdale meets Bon Jovi.

The Pure Sky Club ROCKS - Photography by Michał Ozdoba http://www.facebook.com/michalozdobaphotographer

The Pure Sky Club ROCKS – Photography by Michał Ozdoba http://www.facebook.com/michalozdobaphotographer

A is for Attitude

A is for Attitude – Photography by Michał Ozdoba http://www.facebook.com/michalozdobaphotographer

Some of the madding crowd - Photography by Michał Ozdoba http://www.facebook.com/michalozdobaphotographer

Some of the madding crowd – Photography by Michał Ozdoba http://www.facebook.com/michalozdobaphotographer

The Master of Ceremonies - Mr Brian Allan - Photograph Michał Ozdoba - http://www.facebook.com/michalozdobaphotographer

The Master of Ceremonies – Mr Brian Allan – Photograph Michał Ozdoba – http://www.facebook.com/michalozdobaphotographer

Far from the madding crowd  - Photography by Michał Ozdoba http://www.facebook.com/michalozdobaphotographer

Far from the madding crowd – Photography by Michał Ozdoba http://www.facebook.com/michalozdobaphotographer

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Order your copy of the NEW edition of “The Music of Business” – Parallel lessons on Business and Music. Or grab a copy of Sex, Leadership and Rock’n’Roll in Polish!  Peter’s new book comes out in February 2016 with Bloomsbury – the home of Harry Potter.

Check our music and business events out at The Academy of Rock.

Release date 25.02.16

Release date 25.02.16

Business Leadership Rocks Warsaw

I was delighted to travel to Warsaw to deliver a Leadership Programme in partnership with The Pure Sky Club, Bentley, Lafarge, Businessman Today, Legimi, AntyRadio and Quadrilion Art Gallery. Our agenda was:

The Music of Business – exploring parallel lessons between music and business.

Far from the madding crowd

Far from the madding crowd – with Paul Cowen, Agnieszka Kupczynski, Filip Sobiecki and Brian McBride

Personal Transformation – delivered by Federico Tonetti, Director General, Lafarge. Lafarge is well known as a manufacturer of cement products but even its business model has been rocked to the foundations by disruptive forces. Federico presented a compelling vision of transformation and explained how it could be translated into a corporate context.

In my Madonna hed gear - at the Pure Sky Club - photos by Piotr Myzskowski

In my Madonna head gear – at the Pure Sky Club – photos by Piotr Myzskowski

The Mathematics of Trust – delivered by Sebastian Kotow, Quadrilion Art Gallery. Sebastian is a business psychologist with specific interests in management decision making and bias.

Punk Rock People Management – a look at the strategic and practical management of people through the medium of punk rock – shorter, simpler and more authentic business and HR.

The madding crowd at the aftershow at Pure Sky Club

The madding crowd at the aftershow at Pure Sky Club

The Virgin Way – a look at the Culture and Leadership practices of the Virgin group, informed by the work I’ve done for Virgin in the last year or so.

Plus an exclusive gala dinner at The Pure Sky Club hosted by Paul Cowen, a panel session hosted by Brian Allan and an after party featuring the best Polish rock bands in the capital.

Here’s one of the slide decks from the event and a video from the warm up event at Quadrilion:

I’m most grateful to Brian Allan, Malgorzata Krukowska, Filp Sobieki, Sebastian Kotow and Paul Cowen for arranging everything.

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Peter Cook leads Human Dynamics and The Academy of Rock. Author of eight books on leadership and creativity as it applies to business. His latest offerings “Punk Rock People Management” – 2nd Edition and a NEW edition of “The Music of Business” may be ordered now.

Connect with us on our Linkedin Company Page and join our group The Music of Business where we discuss parallel lessons from Business and Music.

Hard Rock Heaven

I’m performing again with Bernie Tormé, former guitarist with Ozzy Osbourne and Deep Purple’s Ian Gillan at London’s prestigious Borderline venue on Saturday October 31st. The concert is in support of Bernie’s crowdfunding project to record a new album. There’s just a few days left to get involved in this awesome project. We just recorded a four track EP at Bernie’s studio in one day. He has several guitar lessons left and you can even bring your band to jam with the man at his studio – spending a few hours with a master musician at an incredible price, plus albums, t-shirts and so on. Click on the logo to find out more:

Click to join Bernie's crowdfunding project and be part of a unique phenomenon

Click to join Bernie’s crowdfunding project and be part of a unique phenomenon – hurry now – there’s just a few days to go before the project ends

Get yourself a ticket to this once in a lifetime event at The Borderline. Here I reflect on important lessons about high performance from my previous experiences in corporate life and the school of hard rocks.

Prepare if you want to be spontaneous

I had just a 3 minute soundcheck at Bernie’s last gig so there was no time to find out about the band’s “chemistry” on the night itself. Fortunately I had done some preparation beforehand to study all that was necessary to be a reasonably good team member without extensive practice. For me, this mirrors many situations in business life where there is no rehearsal time.  The lesson is that preparation is key to spontaneity and high performance. It’s what Tom Peters calls the 10 000 hours effect.

A similar thing happened the other week at a leadership event I ran in Warsaw. Despite meticulous preparations by the organisers, we ended up arriving late for the event due to gridlock in the city. I always have a plan B, C and D for such situations, and we had to operate most of these in the event, including running the event ‘backwards’ whilst various items that had been promised were located. However, there is always something new to learn and I had not planned for an on-stage electrocution due to an earth loop! Fortunately it was only 48 volts.  This is not what I really mean when I talk about High Voltage Performance!! The audience seemed to think it was all part of my act …

I wanna be electrocuted ... with Alice Cooper

I wanna be electrocuted … with Alice Cooper

The moment just before electrocution by Brian Allan - at The Quadrilion Art Gallery in Warsaw

The moment just before electrocution by Brian Allan when guitar connected with microphone – at The Quadrilion Art Gallery in Warsaw

Relax, stay focused, be creative

On the morning of the main event in Warsaw, the promised guitar failed to arrive for a set of odd reasons. The MD of the Blue Sky Club arrived to tell me the news just 15 minutes before we were due to start in front of a large audience. He clearly expected me to throw a tantrum. Instead I told him it would be alright and then scratched my head. I thought I’d go and make some enquiries with some audience members who had been talking to me about instruments. Within minutes, it turned out that one of the delegate’s wives was Marketing Director for The Hard Rock Cafe (next door). We were promised a guitar and the show carried on. The lessons here are:

Don’t panic

Stay focused

Be creative to reach your goal

Sometimes life throws up a better option when a crisis occurs ....

Sometimes life throws up a better option when a crisis occurs ….

So, whilst it’s nice when things go to plan, they don’t always and the smart money is on planning for sh…t to happen rather than making sh….t happen.

Book yourself a ticket to The Borderline for October 31st now and take a look at the great things on offer in Bernie’s latest crowdfunding project with Pledge Music. Bernie kindly credited me alongside Arthur Brown, Dee Snider and Ginger Wildheart on his last album release. This is the kind of testimonial that beats ‘happy sheets’ at the end of a course by a country mile and sits well alongside kind words from Harvey Goldsmith, Professor Adrian Furnham, Charles Handy, Bill Nelson, Sheila E and Tom Peters.

Bernie Torme - a gentle giant

Bernie Torme – a gentle giant

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Peter Cook leads Human Dynamics and The Academy of Rock. Author of and contributor to ten books on business leadership, creativity and innovation. His latest offerings “Punk Rock People Management” – 2nd Edition and a NEW edition of “The Music of Business” may be ordered now.

Book your ticket for a great night in London at the Borderline on Saturday October 31 at The Borderline.

HM Customs need Exercise

Coming back from Poland the other week, I had the opportunity to compare slick and fantastic customer service in Poland with “GBH” (Great British Hindrance) at London Stansted Airport, now renamed London Standstill Airport. After a two hour flight from Warsaw, it took me a whole hour to clear the UK border due to massive queues at HM Revenue and Customs.

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Having missed an important meeting due to this I decided to track down the management and ask them some questions. I ventured up the stairs to ‘mission control’. The first thing that happened was that I was told I have stepped into a restricted area and asked to walk back down the stairs (there were no restrictions, so these must have been invisible to the common man or woman). Here’s how the conversation unfolded. I was polite but firm.

Me “So, what’s your excuse today then?”

HMRC Manager “What do you mean?”

Me “Well, it’s not like Tescos, there has not been an unpredictable ‘surge in sales of cheese and ham baguettes’ etc. You know exactly how many people are due to come through here at any moment, so what is your excuse for a one hour transit time through customs?”

HMRC Manager “It’s the passengers. We have a high volume of children”

Me “Quel Surprise. Who knew? Please try again”

HMRC Manager “It’s the Government cuts. We have no resources”

Me “I’m sorry, that’s a typical public sector response. It’s the job of management to secure sufficient resources to provide a reasonable service or organise the ones you have to make the service work. You have plenty of resources anyway – you are all sitting up in your office watching the work, whilst very few people actually do the work. Why not have more people doing the work rather than watching it? The machines you invested billions in are not working either. It is management’s job to sort such things out rather than pass the blame to Government”

HMRC Manager “And the staff are not adequately trained”

ME “No sorry, it’s not a training issue. It’s a staffing issue. Your staff are perfectly capable, they are just crumbling under the pressure of inadequate numbers, whilst there are plenty of staff overall, just not enough of them working”

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The queue stretched back almost to our arrival gate – disgraceful incompetence by UK Border Agency

HMRC Manager “Would you like to fill in a complaint form?”

ME “No, I don’t have time to fill in your pointless bureaucracy and that’s just a sop anyway. I’m telling you now so that you can do something about it. In any case I have already taken photos of the problem”

HMRC Manager “I cannot do anything without a complaint form. If you have taken photographs of the booths, we may have to seize your phone and delete the pictures as this is a restricted area”

ME “Is this Russia? I went there in the 1980’s and it wasn’t this bad …. In any case, once again, you are an hour ate. The pictures have already gone on Twitter and are already half way round the world. For anyone coming to the UK, this is a national disgrace. If Tescos operated to such levels of performance, they would be out of business”

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At that point I gave up, fearing that any further attempts to install a continuous improvement culture in HMRC would be met with a ‘rubber glove inspection’. Read the comments on this post. I am far from alone in my experience. I am sure that some managers in public services do try, but I’ve yet to find one that does not respond to serious complaints with excuses such as:

It’s the customers’ fault

It’s the Government’s fault

It’s the staff’s fault

Management in public services needs to be much much better, yet there are no ‘carrots’ to do so. The result of improving efficiency is ultimately fewer jobs. Nor are there any ‘sticks’ for not making things better – it’s almost impossible to get the sack in public services. I was talking to my accountant the other day and he told me it has always been thus. He worked at the Inland Revenue many years ago and was given a verbal warning for ‘overperforming’. He was told “you will never get on here if you work that fast”. He agreed and left shortly after.

So, that’s today’s ‘grumpy man’ post. I really do expect better than this and think we must look like a laughing stock to other nations. I don’t think the private sector is the answer to public problems, yet we are stuck with poor performance from many public services and this does not fit with a public that expect their taxes to be used efficiently. Call me a heretic if you will, but the point of travel is ‘motion’ rather than being ‘stationary’. Perhaps it is time for HM Customs to be Exorcised :-) Time for some music Standstill airport:


Peter Cook is author of “The Music of Business” and “Punk Rock People Management” which simplify business leadership, creativity and innovation, strategic thinking and people management for busy people. HM Customs and Exorcise clearly need a lot of help in this area!!

Check out the books at Cultured Llama.

Never Mind The Credit Card

Virgin Money

In a classic piece of disruptive innovation in branding, Virgin Money just introduced a credit card based on the iconic logos of the Sex Pistols’ designs for “Anarchy in the UK” and “Never Mind the Boll….cks, Here’s The Sex Pistols”. Virgin Money’s CEO and Marketing Director were talking with me about the card and you can read all about Virgin’s latest move at Never Mind The Bankers.

“We want to get rid of the bollocks in banking and to be simple, open, transparent and fair”

Jayne-Anne Gadhia, Virgin Money’s CEO

As is Sir Richard Branson’s way, Virgin challenges norms, having disrupted British Airway’s cosy relationship with the British Government in the 1980’s when they launched Virgin Atlantic. I’ve been chatting about the credit card concept to people from several walks of life to find out how they see the strategy. It becomes clear that Virgin have succeeded in polarising views from different segments of society:

Some of my “arty” friends are “appalled at the theft of punk’s pure clothes for the purposes of banking”. I guess this is the punk rock version of “Angry of Camden”:

Some of my banking friends are “outraged at the use of street culture to demean the upper class world of banking”. I guess this will soon appear in a letter to the Financial Times from a man or a woman in a bowler hat living in Surbiton:

 

The point of the matter is that Sir Richard Branson has succeeded on every level, gaining publicity through disruptive thinking.

I answer my arty friends thus:

“All good disruption eventually becomes part of the mainstream. Check out the punk fashion in Claire’s Accessories if you don’t believe me”

I answer my banking friends thus:

“It’s about time banking woke up to customers, mainly in terms of substance e.g. convenience, simplicity, but a bit of style would also do no harm”

So, I think this is an incredibly shrewd and clever move on the part of Virgin to cast a shadow on the battleship grey industry that is banking. It’s a marvellous piece of market segmentation that gains publicity and viral value through controversy. Let’s see the masters of controversy in action:

The Virgin Battleship Building – Not Grey

Come to our next masterclass event in Warsaw on 23/24 June, where we’ll be discussing Punk Rock, Disruptive Innovation and The Virgin Way amongst many other things in a day of inspired intelligence and fun. Grab your ticket here.
Peter Cook is author of “The Music of Business” and “Punk Rock People Management” which simplify business leadership, creativity and innovation, strategic thinking and people management for busy people.

Check out the books at Cultured Llama.

Leadership in Poland

We are delighted to be heading to Warsaw on June 23/24 to lead a masterclass event on business leadership mixed with parallel lessons from music.  We are also delivering the keynote address and co-hosting a rock music after party following an exclusive dinner on June 23 at the prestigious Pure Sky Club – Warsaw’s premier business club. Head over to the event website to find all the details.

The event, masterminded by Brian Allan, Malgorzata Krukowska, Filip Sobiecki and Paul Cowen, is to include keynotes, workshops, panel sessions and live music sessions to engage minds, bodies and souls. The dinner reception on the previous evening is an exclusive affair. You are strongly advised to book now if you wish to gain a seat at the Captain’s Table, to network with some of Poland’s greatest business leaders. Sponsorship opportunities are also available at the website.

Purple is my favourite colour and it features strongly at the Pure Sky Club – Pictured Brian, Malgorzata and Paul, owner of the business venue

The Polish Economy is one of the fastest growing in Europe, predicted to grow at between 3-4% over the next few years. Speaking personally I love Poland and the Polish people, having visited several times. I was also blessed to have worked with one of the greatest marketing people on the planet from Poland a few years back, in the form of Magdalena Rotsztejn.

Book now for the exclusive dinner and networking event and the masterclass itself at Leadership in Poland. I’m also available for 1:1 coaching sessions or just for informal discussions on Friday 25th June before I return to UK.

Pure Sky – Pure Leadership – Pure Rock’n’Roll

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Order your copy of the NEW edition of “The Music of Business” – Parallel lessons on Business and Music. Or grab a copy of Sex, Leadership and Rock’n’Roll in Polish!

Oh Bondage Up Yours … Punk Rock CEO’s

I had my attention drawn to an article about Tim Eades, a “Punk Rock CEO” in Los Angeles recently – see Tim’s article at Punk Rock Leadership.  Tim started life as a punk in London and more recently took up the role of CEO at vArmour, an LA based security firm. There are some resonances in Tim’s article with my own writings in Punk Rock People Management and it’s even feasible that I may have met Tim, since he seemed to follow punk bands like The Damned. Here’s some parallels we have noted between punk rock and business leadership done as a series of pithy quotes from the artists themselves:

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Come along to our launch party tomorrow June 09 in Kent, featuring The Godfather of Punk, Richard Strange. Richard led proto-punk band The Doctors of Madness and has appeared in Batman, Harry Potter and Robin Hood alongside performances with Tom Waits, Peter Capaldi, Spandau Ballet et al. It will be a great night. Get your tickets at Punk Rock.

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