Brain Drain ?? Call for case studies for a new book

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I am looking for companies that wish to be featured in my eighth book for Routledge, which deals with the issue of what I call the “Brain Based Economy”, where ideas, intelligence and insight are the currencies of sustainable advantage. You and your company will find this of use if you:

  • Lead an enterprise that trades in the fields of knowledge sharing, creativity, intelligent design etc.
  • Are interested in finding better ways for “humanity” to interact with “machinery” i.e. computers, robotics, machines
  • Are interested in disruptive business strategy and change management

Your company gains from the publicity involved with being associated with the book and it’s global reach and also from the process of data collection itself.  We are already talking with global consultancy Arthur D. Little, Q-Bot – an innovative robotics company in London, Fujitsu and The Chartered Institute of Personnel and Development about the consequences for humanity in a world where man, woman and machine have converged.

The book can perhaps be summarised by a paragraph from the beginning which describes the “Brain Based Enterprise” concept. I was recently asked what was the most significant innovation in the last twenty years in an interview. Apart from the fact that the question is almost impossible to answer I was drawn to mention The Human Genome project and Wikipedia. What characterises both of these innovations is that neither are physical products such as the steam engine. Instead they are based on information in an economy where intelligence, ideas and innovation are the currencies of progress in what I call The Brain Based Economy. We have always used our brains to solve problems but we have also thoughtlessly plundered the world’s natural resources in doing so. We’ll have to think much more cleverly and systemically to address some of the problems we have created as a result of this.

Please get in touch if you are interested to find out more.

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Brains – the currency of sustainable advantage

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Peter Cook leads Human Dynamics and The Academy of Rock. Author of 7 1/2 books on Leadership, Innovation and Creativity. Find his current books on Amazon.

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Leadership Lessons from Two Virgins

I was approached by David Tait OBE recently to form a speaking partnership. David was with Virgin Atlantic from the very beginning and is acknowledged by Sir Richard Branson as having played a pivotal role in the development of Virgin, marking its progress from an underground office to a global luxury brand.David wrote British Atlantic Airways first business plan, a company that would eventually become Virgin Atlantic. In 1984, Tait became the fledgling airline’s first US employee, reporting directly to Sir Richard Branson. He built and led all the airline’s North American operations including sales, marketing, operations, customer service, finance, IT and HR. He was awarded an OBE in 2001 by Queen Elizabeth II for “services to British aviation in the United States”. Since that time he has worked as a consultant to the airline and travel industry and is a founding partner in the online luxury hotel booking site “Discover Luxury”. David has a veritable treasure trove of stories that offer insights into the ingenious and disruptive strategies of a serial entrepreneur and the Virgin brand. Here are just a few of the stories we share in our work together.

I want to break free … frustration and innovation


In the same way that Sir James Dyson’s breakthrough Dual Cyclone vacuum cleaner was inspired by his frustration with his existing vacuum cleaner, Branson’s decision to start Virgin Atlantic was inspired by a sense of frustration with existing customer service:

“As the head of Virgin Records, Richard Branson was a frequent flier between London and New York. Frustrated by consistently high fares and bad service he was convinced there had to be a better way and so, never one to be hindered by conventional wisdom, decided he would look at starting his own transatlantic airline. He’d learned from his success in the music business that what doesn’t work in theory can sometimes work in practice. But this was different – in a business ruled by Goliaths, starting another airline was a major leap of faith!

But just ‘another airline’ wasn’t what Branson had in mind. With the help of a few former Laker executives and some entertainment industry flair, Virgin crafted a radically different model. Branded Virgin Atlantic Airways – by conservative airline standards a risqué move – the product it offered would be equally disruptive.”

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An obsession with Customer Service – Virgin Upper Class

Being frustrated is insufficient to innovate.  You must go on and do something about it. Some 5127 prototypes later James Dyson produced his first commercially viable Dual Cyclone cleaner. Branson also went past frustration and disrupted the market in a monopoly industry. Find out more about Dyson and Branson in our exclusive interviews with both at “Leading Innovation, Creativity and Enterprise

Screw it, Let’s do it


David recalls the “Screw it, Let’s do it” days of Virgin Atlantic’s maiden flights to New York. One of Richard Branson’s secrets is that he is a master of delegation and that sometimes means he does not always “do the detail”. It turned out that Richard had managed to forget his passport for the first Virgin Atlantic flight to the USA, which technically made him an illegal immigrant! David had to skilfully navigate his way out of the problem …

Brand-son


David also shares insights on how to change the customer experience via the early days of Virgin Atlantic with a fellow alumni of my secondary school, Sir David Frost:

“Those on the inbound trip were party to a flight that could well have made the Guinness World Records book for the most champagne consumed on a single Atlantic crossing.

A smiling David Frost, who was almost a weekly commuter across the Atlantic at the time, told me that it was the first time he’d ever made the entire seven-hour trip standing up with a drink in his hand”.

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Sir David Frost R.I.P.

As well as some great storytelling, together David and I offer deep insights and takeaway concepts presented in ways that last forever. My experience of teaching MBA’s over 20 years has shown that we are missing out on the heart and soul of leadership by just teaching dry concepts. The mnemonic MBA should really stand for Much Bigger Amplifiers rather than More Blooming Analysis! We cover subjects such as

  • Disruptive thinking about your business strategy and practices
  • Converting ideas into sustainable innovations
  • Building and rethinking your brand to face a VUCA world (Volatile, Uncertain, Complex, Ambiguous)
  • The “anatomy” of Sir Richard Branson : Why he leads the way he does
  • How does Virgin organise its affairs? – Culturally, structurally and in terms of day to day people management
  • Customer Centricity without Customer OCD
  • Leadership for good : Balancing Passion, Purpose and Profit

We finish with the hilarious story of Richard’s entrée into the world of Cola, which resulted in failure:

Cola Wars


“When trying to promote anything in the US one really has to “Go big or go home” – well, we went big! … I drove a vintage Sherman tank down Broadway … heroically smashing through a giant wall of Coke and Pepsi cans.”

Sir Richard Branson

On this occasion Richard’s underlying modus operandi of “playing David to Goliath” did not succeed. Coca Cola engaged their massive distribution machine to ensure there was no room on the shelves for Virgin’s product, Coke was discounted massively and Virgin retired injured. The key point here is the idea that success recipes work for a set of reasons and therefore transplanting a recipe (the David and Goliath approach in this case) does not always work in a new set of circumstances.

Contact me via peter@humdyn.co.uk to book David and myself for that very special event.

With Sir Richard Branson at The Virgin Money Lounge

With Sir Richard Branson at The Virgin Money Lounge

The Golden Age of Wireless

Thanks to Simon Rose and Greg Watt at Share Radio for an interview on the station, where we discuss Leadership, Innovation, Creativity and Business, both at the individual and corporate level. The interview is available to Listen Again by clicking the picture below:

Click on the image to hear the Radio broadcast

Click on the image to hear the Radio broadcast

 

Check “Leading Innovation, Creativity and Enterprise” with Bloomsbury via this link:

Click the image to go to Bloomsbury Publishing plc

Click the image to go to Bloomsbury Publishing plc

 

You are cordially invited …

… to my online launch party TODAY Thursday February 25th to mark the release of my 7th book “Leading Innovation, Creativity and Enterprise” with Bloomsbury.  You will receive 30% discount on the book if you order using the code INNOVATION via BLOOMSBURY.

Book Cover HI RES

Join the virtual party at Facebook anytime TODAY.  We are having an official launch party at Virgin on April Fool’s day and Bloomsbury later on. OR you may want to host a book launch event in your company. Contact us for details via peter@humdyn.co.uk

I’d be made up if you can share the book details or this post widely on social media. Here’s some tweets that people have already created about Sir Richard Branson:

Got LICE? Bring on the Branson. A perfect accompaniment for when your business thinking is in a pickle

Virgin King of the introverts, piercer of corporate bubbles, reinventor and restlessly inventive. Just hope NHS is safe in his private hands!

Jake Dollery found that the book could help him deal with the dark side of organisational life and kindly made this image:

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Some details of the book are available below, which has been fermenting for some 20 years ….

Leadership in Poland

We are delighted to be heading to Warsaw on June 23/24 to lead a masterclass event on business leadership mixed with parallel lessons from music.  We are also delivering the keynote address and co-hosting a rock music after party following an exclusive dinner on June 23 at the prestigious Pure Sky Club – Warsaw’s premier business club. Head over to the event website to find all the details.

The event, masterminded by Brian Allan, Malgorzata Krukowska, Filip Sobiecki and Paul Cowen, is to include keynotes, workshops, panel sessions and live music sessions to engage minds, bodies and souls. The dinner reception on the previous evening is an exclusive affair. You are strongly advised to book now if you wish to gain a seat at the Captain’s Table, to network with some of Poland’s greatest business leaders. Sponsorship opportunities are also available at the website.

Purple is my favourite colour and it features strongly at the Pure Sky Club – Pictured Brian, Malgorzata and Paul, owner of the business venue

The Polish Economy is one of the fastest growing in Europe, predicted to grow at between 3-4% over the next few years. Speaking personally I love Poland and the Polish people, having visited several times. I was also blessed to have worked with one of the greatest marketing people on the planet from Poland a few years back, in the form of Magdalena Rotsztejn.

Book now for the exclusive dinner and networking event and the masterclass itself at Leadership in Poland. I’m also available for 1:1 coaching sessions or just for informal discussions on Friday 25th June before I return to UK.

Pure Sky – Pure Leadership – Pure Rock’n’Roll

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Order your copy of the NEW edition of “The Music of Business” – Parallel lessons on Business and Music. Or grab a copy of Sex, Leadership and Rock’n’Roll in Polish!

From Competitive Advantage to Collaborative Advantage

The last 100 years of business wisdom in the West has been dominated by the notion of Competitive Advantage, whereby a company or enterprise develops a product or a set of capabilities that confers some kind of unique advantage versus its competitors, ideally over an extended period of time. The concept was championed by Michael Porter via his tomes, “Competitive Advantage” and “The Competitive Advantage of Nations”. Essentially Porter’s theory is Charles Darwin for business people. Here’s an account of our recent evolution from the agrarian through the industrial to the information age.  It is not clear from this infographic whether intelligence has increased …

If Dinosaurs ruled the Earth ...

If Dinosaurs ruled the Earth …

It’s time we moved to the notion of Collaborative Advantage in a joined up world. Innovation is now so complex that it is rare for the capabilities and intelligence required to convert a new idea into a sustainable business, product or service to reside within one individual or discipline. Alongside this, the impact of our actions on the world has become correspondingly greater and we must therefore look to collaboration as a tool if we are to have a chance of making the world a better place.

But, it’s not easy. As with Darwin’s ideas about competition, the human condition tends to place emphasis on looking after number one as a priority, especially when under pressure. So voluntary activity is necessary but not sufficient to achieve the required changes. On the positive side, some companies are taking the lead in setting the conditions where collaboration is seen to be a better option than going it alone:

Unilever are at the forefront of innovation through collaboration, offering incentives for individuals to come up with ingenious ideas. So too are many small entrepreneurial start up businesses, assisted by crowdfunding. It really is possible to be small and global now. I wrote recently about the power of Collaboration for Sir Richard Branson’s Virgin Entrepreneur blog. Read the piece here at Collaboration and Crowdfunding.

At a personal level, I was recently invited to give a guest keynote and collaborative musical experience at Henley Business School. Collaborating with people and organisations that you don’t own or control is a completely different animal compared with the traditional organisation model and it requires a completely different type of leadership. I am delighted to be associated with an institution that understands the difference and designs it into their Executive Education programmes.

We were blessed to have a guest appearance from Patti Russo, Meatloaf’s long term female singing partner. I’ve been working with Patti to develop the next stage of her career and she kindly agreed to come along as a special guest. Patti is a living, breathing example of someone who has collaborated with some of the biggest egos on Planet Earth. She performs with much of rock’s royalty including Cher, Queen and in the theatre with the LA version of “We Will Rock You”. A magical moment was when we launched into “Dead Ringer for Love” during the live performance part of the evening. The entire audience of leaders stood up to salute her! I was also privileged to do an acoustic “aftershow” with Patti in the bar at Henley, where we performed “You can’t always get what you want” and “I would do anything for love”, which included some great delegate collaboration.

I would do anything for love - with Patti Russo and Masterclass at Henley Business School

I would do anything for love – with Patti Russo and Masterclass at Henley Business School – Click the picture to book Patti for a unique experience

I’m also delighted to have been invited to join a global collaboration with Nadine Hack for a more sustainable business world. Nadine’s contribution to finding joined up solutions to complex world problems is unparalleled and she has started this network to continue and accelerate her work.

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Nadine Hack – Leader of a Global Network for a more sustainable world – click on the picture to find out more

Action Points

  • Competitive Advantage must be matched with Collaborative Advantage
  • Collaboration is easy to say but runs counter to many people’s DNA, so we must work hard at it
  • The internet can facilitate enterprise through collaboration via crowdfunding. See Sir Richard Branson’s articles on Collaboration Virgin.com for more on this
  • Leaders can learn to collaborate if they choose to. Please get in touch with Nadine Hack or myself to discuss collaborative leadership

To finish, here’s a song from Patti that literally sums up idea of being “under pressure”:

The “F” Word – Leadership Lessons from Failure

This Saturday September 06 I am presenting at The Institute for Contemporary Music Performance on the subject of failure. It’s a word that managers fear, yet any successful leader or entrepreneur will usually have failed a few times if they are talking honestly about success. The lecture offers practical lessons about entrepreneurship, strategy, creativity, project planning, team leadership and execution of your strategy for people trying to do new things, via the medium of a case study. Before you ask, NOOO, it’s not your usual dull business case study!!  Read on and check out the full conference at ICMP

Failure and Success - The truth

Failure and Success – The truth

Some years ago, I sponsored an audacious plan to circumnavigate the world on a rock’n’roll tour, performing at the greatest venues on the planet and taking your audience with you. I invested nearly £50 000 of my life savings in order to help my friend John Otway to advance the enterprise forward. Alas, my involvement came too late and despite achieving a temporary turnaround in fortunes, it was not enough to recover the situation and I most the money and about 6 months effort in an attempt to help John realise his dream. I dubbed the project, “The Real Spinal Tap Tour”.  Take a look at the promo video for the tour to get a flavour of the ambition:

Like most business enterprises, the John Otway World Tour was a GREAT idea, poorly EXECUTED.  It is never enough to have a great idea in business. Meticulous execution skills are needed to bring the idea into existence and I will explore the successes, near misses and downright catastrophes that led to the eventual meltdown of the project.  To whet your appetite, here are a few stunning facts about the tour:

A comedy of errors...

A comedy of errors…

Our presentation is available in your company with parallel lessons for businesses. We are also available to help you avoid similar flights of fancy or to turn difficult corners in your own projects. For the moment, here is the magical moment that started John Otway’s career, when he fell off an amplifier on The Old Grey Whistle Test, injuring vital parts. This is a stunt which Otway has developed in his career ever since, including our performance at Pfizer:

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Peter Cook leads Human Dynamics, offering better Organisation Development, Training and Coaching. He offers keynotes that blend World Class Leadership Thinking with the wisdom of the street via The Academy of Rock – where Business Meets Music. Author of seven books on Business Leadership, acclaimed by Tom Peters, Professors Charles Handy, Adrian Furnham and Harvey Goldsmith CBE.